FAQs
Here are some of the Frequently asked questions from our satisfied customers. If your question isn't answered here then please feel free to contact us to ask. We will be in contact with you shortly thereafter and are happy to help with any queries you may have.
Q - Can you remove the clicks and crackles from records in my collection?
A – The original records themselves cannot be physically altered to improve their reproduction on conventional record players (although pro-wet vacuum cleaning makes a real difference!)
However, with the careful and sympathetic use of digital audio restoration tools, the majority of clicks and crackles can be effectively removed or significantly reduced from most records, without adversely affecting the underlying sound. The restored tracks are transferred to CD-R, enabling them to be played conveniently, with no further degradation to the sound.
Q – Can a CD compilation be produced from a selection of singles and album tracks?
A – Yes, you can choose any tracks in any order - just contact me with clear instructions.
Q – I know my father would love to have some of his cherished 78s transferred to CD, and I would like to arrange this for his Birthday. However, he has so many records, I would have to leave the choice up to him.
A – No problem! The ideal solution would be to purchase an Audio Restored Gift Voucher. This way you could decide how much you wish to spend, and let him choose the records! The vouchers, available in multiples of £25, come in a Gift card and envelope, and can be exchanged for all the transfer services we offer.
Q – For a standard commercially obtained LP, will the artwork be copied to fit the CD jewel case?
A – No, this service is not offered for commercial LPs, since copyright exists on all artwork. Copying an LP cover would infringe this copyright. (If you should own the copyright, then we will happily scan the LP cover at your request). However, at no extra charge, we routinely design bespoke covers for commercial LPs containing clear track listings, after confirmation with the customer.
Q – Can the individual tracks be accessed and skipped just like a commercial CD?
A – Yes, all tracks are separated during the recording process (up to a maximum of 99 tracks!), and CD text is added, allowing the title to be read on a suitably equipped player.
Q – Can I request extra copies of my new CD?
A – As long as the original source material is out of copyright (i.e. most shellac 78s, and vinyl LPs released over 50 years ago), OR you own the copyright yourself, you can request as many copies as you wish. See Prices page for details.
Q – I have a cassette tape recording which suffers from background hiss. Can this be removed please?
A – Broadband hiss can be effectively reduced/removed from tape recordings in most cases.
Q – Can you change the order in which the tracks on my LP are recorded on the final CD?
A – Any track order can be accommodated – just contact me with clear instructions.
Q – Do you offer discount for bulk orders?
A – Yes, please see prices page for bulk discounts, and contact me for confirmation prior to placing your order.
Q – Can you supply my restored compilation in .mp3 format for use with my ipod?
A – Yes, but remember that .mp3 is a compressed format designed for convenience, and the resulting sound quality, although OK for ipod etc, will not sound as good when played through a good stereo system.
Q – I have some records that would benefit from pro wet-cleaning. Can you do this without the full restoration?
A – Yes, wet-record vacuum cleaning is available as a separate service, and all cleaned 7", 10" and 12" records are returned in a new poly-lined paper inner sleeve to keep them pristine - see Prices page and don't forget the discount!
